Here at Event Wizard®, we are serious about keeping our customers’ data safe and take every possible measure to do so. This means that we occasionally have to make adjustments to our system in order keep up-to-date with the latest security measures and remain fully PCI compliant. In some cases, this involves disabling older and outdated encryption protocols, such as TLS 1.0.
What do I need to do?
You and your registrants shouldn’t have any issues accessing Event Wizard®, provided you aren’t using an older or unsupported browser. To quickly test your browser compatibility, you can visit this test site, which already has TLS 1.0 disabled. If you can view the site without receiving any errors, you’re golden, but if you do experience any errors, you can either upgrade your browser, or change your settings based on the steps/screenshot below.
To Enable TLS 1.1 and 1.2 on Internet Explorer:
- On the Internet Explorer main menu, select Tools > Internet Options.
- In the Internet Options box, select the Advanced tab.
- In the Security category, uncheck Use TLS 1.0, and check Use TLS 1.1, as well as Use TLS 1.2.
- Click OK.
- Exit and restart Internet Explorer.
Please keep in mind that we will be disabling TLS 1.0 on Event Wizard® this coming weekend, so please be sure your web browser is up-to-spec before then, otherwise you may not be able to access Event Wizard®.
If you have any questions about TLS 1.0, our security in general, or anything else, just shoot us an email.
As of January 12, 2016, Microsoft will be dropping support for all but the latest version of Internet Explorer. This means that they will no longer be issuing bug fixes, security updates, or any sort of technical support for versions of Internet Explorer previous to version 11. Furthermore, with the launch of Microsoft’s Edge browser that comes default in Windows 10, it’s quite possible that they will be completely dropping support for Internet Explorer sometime in the not-so-distant future.
Why is this happening?
Well, there are a couple key reasons for this; the first of which is security. Older versions of Internet Explorer, (or any browser, for that matter) are prone to malicious attacks and other security backdoors that can put your files and data at risk of being damaged, deleted, or even stolen. By keeping your browser up to date, you are ensuring that you have the latest in bug and security fixes, which can help keep you safe from viruses, spyware, and other malicious software floating around on the web.
The second reason is compatibility. The internet as we know it doesn’t stand still. New websites appear all the time and existing ones are constantly evolving as new technologies are being developed and utilized. In order to take advantage of all the modern features available on your favourite websites, (such as the drag-and-drop feature on the My Files page in your Event Wizard® account) you need a modern browser; one that is capable of understanding and delivering this content to you. Older browsers simply aren’t capable of doing this, which is why many large software providers such as Google had already dropped support for older versions of Internet Explorer years ago.
What should you do about it?
Refusing to upgrade means putting yourself and your data at risk, so as far as I see it, that is out of the question. Luckily, unlike the early years of the internet, there are a multitude of safe options for your web browsing needs. What’s even better is that most modern browsers employ an auto-update feature, so you don’t have to worry about getting your security and bug fixes manually. Plus, they’re all free to download and use – bonus!
If you currently use Internet Explorer 11, you’re golden. However, if you’re running Internet Explorer 10 or under, you’ll want to strongly consider upgrading. In this case you have a couple different options:
a) You can simply run Windows Update in your computer’s Control Panel to search for an update to Internet Explorer 11.
b) Or, you can look at upgrading to a different browser altogether, such as Chrome, (my personal preference) or Firefox. I’ve included some links below to a few popular web browsers – check them out:
- Chrome: https://www.google.com/chrome/
- Firefox: https://www.mozilla.org/en-US/firefox/desktop/
- Safari: https://www.apple.com/ca/safari/
- Opera: http://www.opera.com/
Don’t hesitate to try a few different web browsers. It may take some experimenting to find the one that works best for you and your workflow, but once you find it, you can browse confidently knowing that you won’t be left behind again. You may even discover some useful new features you didn’t know existed!